A good letting agent can make a world of difference for both landlords and tenants.

Here are ten things a top-notch letting agent does to provide outstanding service:

1. Tenant Vetting and Screening

A reliable letting agent conducts tenant screening (often called referencing) to ensure potential tenants are compatible with the financial obligations and responsibilities of the tenancy. Doing so reduces the risk of payment issues and helps support a harmonious tenancy for both tenant and landlord.

2. Property Marketing

Savvy marketing is crucial for attracting quality tenants quickly. The best letting agents use professional photos and accurate descriptions, and advertise on popular property websites and social media platforms to showcase the home in its best light.

3. Rent Collection and Financial Management

Professional letting agents handle rent collection and provide regular financial statements. They chase late payments and ensure the landlord receives their rental income on time. Agents also manage deposits in compliance with legal requirements, protecting both parties' interests.

4. Property Maintenance and Repairs

A proactive letting agent coordinates and manages property maintenance and repairs, promptly addressing issues. They have a network of reliable tradespeople to carry out work efficiently, maintaining the property's value and tenant satisfaction.

5. Legal Compliance and Advice

Understanding the complicated legal landscape of property letting can be daunting. A knowledgeable letting agent ensures the property complies with all relevant regulations, including safety checks, tenancy agreements and eviction procedures, reducing the risk of legal disputes.

6. Regular Inspections

Regular property inspections help identify and address potential issues before they escalate. Thorough letting agents conduct these inspections, providing detailed reports and recommendations to landlords, and ensuring the property remains in good condition.

7. Tenant Relations and Communication

Good communication is vital to maintaining positive landlord-tenant relationships. The best agents act as intermediaries, handling tenant queries, resolving disputes and addressing concerns swiftly and professionally.

8. Handling Evictions

Evictions can be stressful and legally complex. Experienced letting agents manage the eviction process, ensuring it is carried out lawfully and efficiently, minimising stress and financial loss for landlords.

9. Market Knowledge and Rental Valuations

A skilled letting agent has in-depth knowledge of the local rental market and can provide accurate rental valuations. This ensures the property is competitively priced, maximising rental income while attracting quality tenants.

10. Support and Advice

Beyond the practical aspects, a good letting agent offers ongoing support and advice to landlords. They help landlords stay informed about market trends and legislative changes and provide strategic advice to optimise rental income and property investment.

To learn more about the variety of professional services we offer landlords, contact us today.