This two-minute read
details a five-point plan to help landlords manage their maintenance
responsibilities.

There’s no quick fix when it comes to maintenance and repairs;
to avoid stressful and costly tenant disputes, landlords need to be organised
and proactive.

Who is responsible for what?

Always check your contract, but as a general rule, landlords are
responsible for structural features like walls and chimneys, along with
windows, drains, stairs, toilets, showers, pipework, the boiler, and
electrics.

If the property has a garden, the landlord is responsible for
things like lopping tree branches and repairing fences.

But it’s a two-way street, and tenants have responsibilities,
too. They must keep the property in good condition and repair any damage they
cause. (If, for example, they make a hole in a wall, it’s up to them to fix
it.)

Crucially, tenants also must notify the landlord if there’s a
problem.

Five tips for managing repairs and maintenance

1)
Be clear about responsibilities

It’s
best if both parties understand their responsibilities from the outset – and
that these are clearly outlined in writing.

2)
Fix problems promptly

Don’t
drag your heels when a tenant raises an issue, as this will only breed
animosity. Being a landlord is a round-the-clock job – be prepared for a call
at any time of day or night (unless you have a letting agent managing the
property).

3)
Good communication

It’s
amazing how much goodwill you can generate by being professional and polite. Check
in with your tenant regularly and keep them updated about any repair works.

4)
Regular inspections

With
regular inspections, you can spot minor issues and address them before they
become major repair jobs. Also, a tenant is more likely to look after your
property if they know you’re a hands-on property manager (or if your letting
agent is on the ball).

5)
Have a maintenance plan

As
a landlord, you have a duty of care to ensure the property is safe – failure to
do so could land you in court and invalidate your insurance. Have a clear
maintenance plan and arrange mandatory electrical and boiler checks on time.

Bonus tip

Entrust the management of your property to a letting agent so
you can focus on your work and family commitments and enjoy peace of mind, 365
days of the year.

Get in touch with us here at CWB Property to
learn more about our property management services.